Wolters Kluwer: CoursePoint+ Gradebook

Real-time feedback from live product informs future redesign.

Wolters Kluwer made incremental changes to their gradebook while planning a future redesign of their nursing product. Openfield used live intercept research to understand how incremental changes that were made to the product impacted the instructor experience. From that research, we identified key opportunities to prioritize in our future redesign.

The Wolters Kluwer CoursePoint+ gradebook, with emphasis on table cells that identify late and at-risk student grades.

Highlights

  • Extensive feedback from active users

    Collected real-time feedback from 289 instructors on incremental changes to the live gradebook.

  • Speed to decision making

    In just a couple of weeks we measured whether or not the incremental changes positively impacted the instructor experience.

  • Key opportunities identified

    From our research, we identified and prioritized key opportunities, and subsequently applied them to a full redesign.

Results

  • 289

    unique instructors provided feedback

  • 2 weeks

    to deliver actionable results

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