UX research and design for better learning outcomes

We help leading EdTech companies create best-ever user experiences that enable people to achieve new levels of learning and teaching success.

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My working relationship with Openfield is one of the best I’ve had. I value and trust the partnership we’ve built together. We see them as another member of our team who has been instrumental in building great customer experiences with our products.

Selected clients and product teams that we collaborate with:

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Insights from Openfield

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Image of design system elements showing spacing guidelines.
Article

Why a design system should be a core part of your product roadmap

Within any product, there exists a large set of individual design elements, from buttons and colors to menus and form fields. Together, these individual elements make up the basic building blocks of a product’s design. Design systems are the means by which product teams document those individual components, describe how they behave, and provide usable guidelines for how to build patterns and workflows. Many product teams write off design systems as being superfluous.

Design debt weighs heavily on a product leader's mind.
Article

The high costs of design debt – and how to pay it down

Usability problems can crop up in EdTech products for any number of reasons. An incomplete understanding of user’s needs. Inadequately defined product requirements. Insufficient user testing. The list goes on. Many of these issues can be headed off simply by incorporating UX and user-centered design best practices in the product development process. But no matter how attentive your team is to its users, and no matter how airtight your approach, there’s another usability problem that is sure to materialize with time: design debt. 

Members of the UX team conducting discovery session for an EdTech product.
Article

The purpose of UX discovery sessions – and how to make the most of them

When we begin a UX engagement with a new EdTech client, our first priority is to quickly learn as much as possible about our client’s product and users. Our collaborative process begins with a phase of research and user understanding that includes an in-person discovery session. The discovery session allows a products’s stakeholders to identify problems, clarify goals and priorities, and align around a shared vision for their product – before identifying solutions. Here’s what you need to know about this critical planning session — and how you and your UX team can make the most of it. 

An engineer observes a user testing session for an EdTech product.
Article

Why your engineering team should regularly attend your user testing sessions

When your engineering team is in the midst of an agile development sprint, they must be laser-focused on the tasks that comprise the next leg of their work. That sort of tunnel-vision is a good thing. Good, that is, so long as it’s tempered with an appreciation of your users’ needs. You see, unless engineers intentionally approach their work from an empathetic, user-centric perspective, they will naturally prioritize technical limitations and considerations over other factors — sometimes at the expense of user needs. 

Image of paper airplane going its own way depicts challenge of innovating in EdTech.
Article

Innovation in the EdTech space: Why it lags behind – and what you can do about it

Innovation within the EdTech space can sometimes feel painfully slow. That’s especially true when compared with digital products in other spaces, such as social media, finance, and health apps. This innovation drag is felt not only by EdTech companies themselves, but by users, too.  Student users, in particular, are quick to notice when EdTech products aren’t on par with the many other apps they use on a daily basis.

A student performing tasks on an EdTech product during a user testing session.
Article

The right people at the right time: Building a best-fit user feedback panel for user tests

User testing is a critical component of the product development process. You need your users’ feedback to shape your EdTech offering in a way that meets their needs and creates an enjoyable user experience. But when it comes to following the best practices of effective UX testing, not just any users will do. The reliability of your tests depends on your ability to recruit the right mix of users at the right time.