There’s a serious disconnect between the makers of educational software and the people that use it. Help us close the gap and get paid for your time.
EdTech products can be really frustrating to use, right? They so rarely fit with the way you actually teach or learn course material. Why? Software companies often don’t know how to connect with users like you, they don’t ask the right questions, or they don’t know the best way to react to the input they get.
That’s why we’ve created the EdTech Feedback Panel. At Openfield, our years of experience conducting user research with thousands of teachers, administrators and students like you has honed our ability to help product teams create educational software that actually fits real-world needs.
Why Your Voice Matters
The tools you use should feel like an extension of how you think and work, but they often don’t. By sharing your insights with us in one-on-one sessions, surveys and focus groups, you have an opportunity to directly improve software for educators and students everywhere.
At Openfield, it’s our mission to turn user feedback into actionable insights that help us make EdTech better for all. By listening to you and reflecting your needs in our work, we’re able to create products that truly make a difference in the lives of those who use them. To see examples of how our research has helped improve tools for educators and students, check out our Results page.
How Does It Work?
Anyone who fits the following roles:
- Professionals who lead, manage or use continuing education technology
After signing up for the panel, we will schedule a brief introductory call to get to know you better. During this call, we will ask a few follow-up questions so that we can better match you with future opportunities to participate in studies.
As opportunities become available, we will reach out to you via email. These emails will often contain screener questions meant to help us verify your eligibility for each study we run. Should you qualify for a specific study, more information about that study will be shared with you via email.
It’s entirely up to you whether or not you choose to participate in each study, and you can opt out at any time.
The time commitment could range from short pulse-check surveys (which could be 1-2 minutes of your time) to workshops which could be a few hours. However, the majority of interactions will be 30-60 minute interviews. The time commitment for each individual study will be made clear before you agree to participate.
The activities used depend on the needs of the study. A few common activities are:
- Usability test: You will be asked to complete tasks using a prototype of a new EdTech product or feature and give feedback on the experience
- Interview: You will be asked various interview questions designed to help us understand how you use various tools in the classroom or complete various processes so that we can design products and features that will make a positive impact on your day-to-day workflow
- Survey: You will be asked a series of multiple-choice and short-answer questions designed to understand your thoughts around a particular process or design idea
- Concept test: You will be shown wireframes or sketches of a new EdTech product or feature and be asked to give feedback on the parts of the concept that are working best or least
In most cases, yes! Most sessions will occur remotely, but there will be some opportunities for in-person sessions.
Honorariums differ based on time commitment along with the needs of the study and our clients. All honorarium amounts will be made clear before you agree to participate in a study.
We offer honorariums in the form of Giftogram gift cards, which can be redeemed at a number of retailers (Amazon, Doordash, Target, etc.), or you can opt for a Tisbest gift card, which you can use to support a charity you care about.
Your information remains confidential at all times. When your feedback from a study is shared with one of our clients, quotes and feedback may be included — but personally identifiable information will never be included.
Additionally, please be aware that during the sessions, recordings are often made for the sole purpose of note-taking. These recordings are strictly used by our internal team and are never publicly shared.