ARTICLE: Julee Peterson

User experience really does mean all users, part 2.

The web and technological advances create new opportunities and have the potential to remove communication barriers many face in the physical world. Yet millions of people can’t fully reap the benefits of those opportunities because of inaccessibile digital products.

Governments (including the United States) have made strides in implementing or updating regulations and policies that reflect the modern day reality that people of all abilities use the web and digital products. These regulations ensure that people with disabilities do not face discrimination and have equal access and opportunity to use the web and digital products.

While regulations provide a baseline, industry guidelines can provide more context and direction for accessibility in UX. Features like screen readers, text-to-speech, closed captioning and sticky keys are commonplace thanks to established industry guidelines.

Below are helpful resources that can provide a blueprint for UX teams to create the best, most accessible products:

Accessibility in UX is more than checking a box, it’s about designing products that are usable for everyone to the greatest extent possible. The massive quantity of guidelines and resources to consider can be overwhelming and depend on variable factors, such as the specific industry or users’ needs. Working with a knowledgeable team to determine your exact needs and operationalize accessibility is the best way you can emulate UX best practices around accessibility.


This is part two of a three-part series on accessibility.

Still have questions? Drop us a line. We’d love to hear from you.


  • Photo of Julee Peterson
    Julee Peterson

    As Accessibility Lead / Senior UX Designer at Openfield, Julee brings a tireless dedication to creating stellar user experiences that work for ALL users by leading our efforts to stay at the forefront of ADA compliance and inclusive design practices. She holds a Master of Science in User Experience Design from Kent State University. Outside of the office, Julee enjoys cruising on her motorcycle when the weather’s nice, gardening and furthering her love of cooking and baking with challenging new recipes. She is currently satisfying her thirst to learn new things by teaching herself to play the cello and speak Korean. 반갑습니다!

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