WHITE PAPER: Alex Hiser

How to safeguard your EdTech product from the continued rise of accessibility lawsuits

EdTech companies need to be serious about ADA compliance, and fast. The number of lawsuits filed against organizations has grown exponentially over the last few years, and COVID-19 has added a new dimension as users are challenged with adapting to remote conditions.

UsableNet recently released their 2022 Midyear ADA Website and App Accessibility Lawsuit Report. Their data shows a continual increase in the number of ADA-based digital lawsuits between 2019 and 2022, and predictions hint towards another year of rising cases. EdTech product leaders need to be alert to accessibility issues as attention on the role of educational software and apps is at an all-time high among teachers, students, parents and administrators who have been forced to react quickly to new realities in learning environments that seem to be shifting weekly. 

It’s more important than ever to ensure your product won’t put you in the crosshairs in an era of heightened scrutiny. Simply put, making products accessible for ALL users is more than a requirement, it’s the right thing to do. On the business side, the consequences of not doing so include ADA lawsuits, declining sales, and negative brand perception.

What You Will Learn From This White Paper:

  1. How to become and remain compliant. A simple plan you can follow to get on the path to ADA compliance.
  2. The upsides of compliance. Experience the benefits of reducing the risk of declining sales and lawsuits while gaining a new competitive edge.
  3. The most common reasons why product teams fail to fully address compliance issues.
  4. The basics of ADA compliance, including the relevant organizations, rules, and affected populations.
  5. Understanding the alarming trend threatening your EdTech product and how to avoid spooking potential buyers.

Fill out the form below to gain access to the white paper.

  • Photo of Alex Hiser
    Alex Hiser

    Alex graduated from Ohio University with a B.S. in Visual Communications and specializations in User Experience Design and Publication. While studying there, she found her way to a career in UX when one of her professors suggested her knowledge of design and her ability to empathize with the unarticulated needs of users would make her a great asset to any UX team (spoiler alert: she was right!). As an IAAP Certified Professional in Accessibility Core Competencies (CPACC), Alex is committed to ensuring accessibility standards are met by our team. She also received a minor in Spanish while studying abroad in Toledo, Spain. Alex is an explorer at heart. She enjoys traveling to new cities, visiting cathedrals and temples, trying and cooking new foods and checking off her “Things to Do and See” lists. She continues to study the Spanish language through podcasts, movies and speaking it with friends. Alex feels a deep connection to nature. Her favorite hobbies include gardening, caring for exotic houseplants, and spending time with her pet Hedgehog, Milo.

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