The discovery phase is one of the most important steps in the lifecycle of your EdTech product. With the right approach, this phase opens the door to an increased awareness of your users’ motivations and behaviors. And that leads to better decisions for your product.
Use our guide to user flows, journey maps and the discovery phase to understand how to:
- Leverage user research and UX best practices
- Minimize assumptions and uncover true user needs
- Avoid pitfalls that may damage the user experience
- Ask the right questions to uncover barriers to success or opportunities for improvement