Wolters Kluwer made incremental changes to their gradebook while planning a future redesign of their nursing product. Openfield used live intercept research to understand how incremental changes that were made to the product impacted the instructor experience. From that research, we identified key opportunities to prioritize in our future redesign.
Highlights
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Extensive feedback from active users
Collected real-time feedback from 289 instructors on incremental changes to the live gradebook.
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Speed to decision making
In just a couple of weeks we measured whether or not the incremental changes positively impacted the instructor experience.
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Key opportunities identified
From our research, we identified and prioritized key opportunities, and subsequently applied them to a full redesign.
Results
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289
unique instructors provided feedback
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2 weeks
to deliver actionable results