Insights

Products, like people, don’t always age gracefully. When it comes to digital products, this aging process begins as soon as new features or bug fixes are introduced and it accelerates when you’re consolidating multiple products into one platform. Over time, as more and more changes take place, design debt (or internal inconsistencies that don’t match the product’s underlying design system) naturally begins to accrue. From minor visual discrepancies all the way up to broken functionalities, design debt fragments and undermines user experience.

Underserved populations face challenges that you may be overlooking in your UX research and design. Product teams need to consider their needs because making sure your product is accessible means more than just ensuring it functions well for users with physical and intellectual differences.

Prototypes are essential tools to ensure efficient, cost-effective and ultimately successful EdTech products. But how do you know which prototype to use for every scenario? Our guide demystifies the process of choosing the right type of prototype with a detailed tour through the different stages—from initial paper sketching to functional iterating.

Gamification is a term that comes up frequently in user experience (UX) design. It’s a method whereby designers borrow design principles from video games to create products that are more intrinsically enjoyable to use. Think Duolingo: it’s a language-learning app with game-like features that keep users motivated to become fluent in a new language.

Throughout 2023, the education market appears to be steadily shifting from a position of apprehension toward AI’s role toward embracing the it’s potential. It was only last year that instructors lamented ChatGPT and its ability to promote plagiarism in the classroom. Anecdotally, however, we believe we’re seeing fewer instructors who view artificial intelligence as an adversary and more who view it as an ally.