You’re responsible for ensuring the successful development, launch, and management of your company’s EdTech products. But between internal politics, siloed communication, and limited resources for design and research, your job is anything but simple. Hiring a third-party agency like Openfield can provide the external support teams like yours so often need. We’re an ideator partner that isn’t beholden to internal politics, allowing for faster and more collaborative decision-making.
In EdTech, it’s not uncommon for UX and product teams to struggle to collaborate as effectively as they should. After all, while both teams have the same overarching goal — making the best product possible — they sometimes disagree on how to get there. Both teams share similar objectives, but prioritize them differently. Your product management (PM) team is focused on meeting your company’s business objectives. And while your UX team has some of these same objectives top of mind, their role writ large is really to advocate for your users.
You know the value of usability testing, but are you prioritizing learnability testing, too? Measuring your product’s learnability, which is essentially the time it takes for users to acclimate and become efficient at its related tasks, is just as important as testing overall usability. However, learnability is rarely tested or represented in traditional usability tests. Overlooking learnability is short-sighted. If users can’t get beyond the onboarding stage of using your product, how can you expect them to integrate it into everyday usage?
To get the highest return on your UX research investment, you need to carefully evaluate each finding and focus on the features and fixes that yield the biggest impact — for your users and your product’s future. Download our four tips on how to properly prioritize your UX research findings and you’ll be on your way to doing just that.
Another year, another successful SXSW EDU event! We’re always energized by the annual event, but this year might have been our favorite yet. (Full disclosure: We do have a habit of feeling this way every year). Openfield’s Chief Experience Officer, Trevor Minton, was in Austin at the event to immerse us in a wide range of topics that matter most to EdTech product leaders.
