Keep it active … or face the consequences. While many organizations make the commitment to implement UX practices, we’ve found that many adopt best practices of UX only to a point.
While achieving compliance in your digital products is important, it’s a first step. Make it your goal to reach ALL users through the practice of inclusive design
It’s important for EdTech product teams to embrace industry guidelines and best practices around accessibility. The web and technological advances create new opportunities and have the potential to remove communication barriers many face in the physical world. Yet millions of people can’t fully reap the benefits of those opportunities because of inaccessibile digital products.
Governments (including the United States) have made strides in implementing or updating regulations and policies that ensure that people with disabilities do not face discrimination and have equal access and opportunity to use the web and digital products. While regulations provide a baseline, industry guidelines can provide more context and direction for accessibility in UX. Features like screen readers, text-to-speech, closed captioning and sticky keys are commonplace thanks to established industry guidelines.
Research is the foundation of best-practice UX, leading to gains that can be transformative for digital products. But all too often, product teams either forego research altogether, or they fail to implement it properly.