In EdTech, it’s not uncommon for UX and product teams to struggle to collaborate as effectively as they should. After all, while both teams have the same overarching goal — making the best product possible — they sometimes disagree on how to get there. Both teams share similar objectives, but prioritize them differently. Your product management (PM) team is focused on meeting your company’s business objectives. And while your UX team has some of these same objectives top of mind, their role writ large is really to advocate for your users.
You know the value of usability testing, but are you prioritizing learnability testing, too? Measuring your product’s learnability, which is essentially the time it takes for users to acclimate and become efficient at its related tasks, is just as important as testing overall usability. However, learnability is rarely tested or represented in traditional usability tests. Overlooking learnability is short-sighted. If users can’t get beyond the onboarding stage of using your product, how can you expect them to integrate it into everyday usage?
To get the highest return on your UX research investment, you need to carefully evaluate each finding and focus on the features and fixes that yield the biggest impact — for your users and your product’s future. Download our four tips on how to properly prioritize your UX research findings and you’ll be on your way to doing just that.
Another year, another successful SXSW EDU event! We’re always energized by the annual event, but this year might have been our favorite yet. (Full disclosure: We do have a habit of feeling this way every year). Openfield’s president, Adam Sonnett, and Trevor Minton, vice president of product experience, were in Austin at the event to immerse themselves in a wide range of topics that matter most to EdTech product leaders.
When you think of inclusivity in EdTech product design, your mind probably jumps to accessible design principles. But truly inclusive design starts long before UX designers put pixels to prototypes. In fact, the seeds of inclusivity are planted in the earliest UX research stages. And it all begins with how you recruit and relate to test users.
